Refund policy

Return & Exchange Policy

Because each Blended Essentials product is considered a hygienic and cosmetic item, we maintain a strict quality control process to protect our clients and our brand integrity.

All Sales Are Final

• Due to the nature of hair products, we do not accept returns, refunds, or exchanges once the order has shipped or left our facility.
• This includes bundles, wigs, clip-ins, closures, frontals, or accessories, whether worn or unworn.

Order Inspection Window

• We encourage customers to inspect their order immediately upon delivery.
• Any discrepancies (wrong texture, length, or color) must be reported within 48 hours of delivery by emailing be@blendedessentials.com with photos and your order number.
• We will review the claim and respond within 3 business days.
• If an exchange is approved due to a verified fulfillment error, all products must be unused, unwashed, unaltered, and in original packaging with security ties intact.

Refused or Returned Packages

• Packages returned due to incorrect address, refusal, or failed delivery attempts will be reshipped at the buyer’s expense.
• A restocking fee of 15% may apply.

Order Changes & Cancellations

• Orders cannot be modified or canceled once submitted.
• Please verify your shipping address, texture, and length before checkout.
• For any emergency change requests within 24 hours, email be@blendedessentials.com approval is not guaranteed.